Sustainable development of an enterprise rests with understanding the concerns of stakeholders. Communications through transparent channels could be served as the reference for sustainable corporate development. Further to the routine communication with its stakeholder through different modes and channels for positive interactions, Wonderful Hi-Tech also set up telephone and an e-mail for communication with its stakeholders at its official website. Designated personnel have been appointed to divert related issues received from stakeholders to relevant departments for proper responses.
Stakeholder communication channels
Stakeholder Category
|
Channels for communication |
Contact Window
|
Investors, shareholders
|
- The annual General Meeting of shareholders and report
- The system of a spokesperson and acting spokesperson
- The telephone of “Investor Relations”posted at the official website
|
Miss Huang wtc261@wontex.com.tw
|
Customers
|
- Designated window for liaison
- Domestic and international exhibitions
- Random customer audit and visits
|
Domestic -Miss Chang sales@wontex.com.tw
International-Mr. Chang Wtf221@wontex.com.tw
|
Employees
|
- Routine and special training programs
- Internal circulation of information
- Annual physical examination
- Welfare committee
- Employees e-mail for filing complaints
- Proposals for improvement as needed
|
Chungli -Miss Wong bee_wong@wontex.com.tw
|
Suppliers
|
- Specially arranged interviews
- Designated window for liaison
- Supplier survey
|
Miss Yang purchaser136@wontex.com.tw
|
Government
|
- Government correspondence
- Designated window for liaison
- Government seminars and symposiums
- Website and online declaration system of the agencies
|
Miss Lin wtc262@wontex.com.tw
|
News Media
|
- Designated window for liaison
- Interview by the news media at the time of need
- Press release at the time of need
|
Miss Huang wtc261@wontex.com.tw
|
Sustainable development of an enterprise rests with understanding the concerns of stakeholders. Communications through transparent channels could be served as the reference for sustainable corporate development. Further to the routine communication with its stakeholder through different modes and channels for positive interactions, Wonderful Hi-Tech also set up telephone and an e-mail for communication with its stakeholders at its official website. Designated personnel have been appointed to divert related issues received from stakeholders to relevant departments for proper responses.
Stakeholder communication channels
|
Stakeholder Category
|
|
Investors, shareholders
|
|
Channels for communication
|
|
- The annual General Meeting of shareholders and report
- The system of a spokesperson and acting spokesperson
- The telephone of “Investor Relations”posted at the official website
|
|
Contact Window
|
|
Miss Huang
wtc261@wontex.com.tw
|
|
|
|
Stakeholder Category
|
|
Customers
|
|
Channels for communication
|
|
- Designated window for liaison
- Domestic and international exhibitions
- Random customer audit and visits
|
|
Contact Window
|
|
Domestic -Miss Chang
sales@wontex.com.tw
International-Mr. Chang
Wtf221@wontex.com.tw
|
|
|
|
Stakeholder Category
|
|
Employees
|
|
Channels for communication
|
|
- Routine and special training programs
- Internal circulation of information
- Annual physical examination
- Welfare committee
- Employees e-mail for filing complaints
- Proposals for improvement as needed
|
|
Contact Window
|
|
Chungli -Miss Wong
bee_wong@wontex.com.tw
|
|
|
|
Stakeholder Category
|
|
Suppliers
|
|
Channels for communication
|
|
- Specially arranged interviews
- Designated window for liaison
- Supplier survey
|
|
Contact Window
|
|
Miss Yang
purchaser136@wontex.com.tw
|
|
|
|
Stakeholder Category
|
|
Government
|
|
Channels for communication
|
|
- Government correspondence
- Designated window for liaison
- Government seminars and symposiums
- Website and online declaration system of the agencies
|
|
Contact Window
|
|
Miss Lin
wtc262@wontex.com.tw
|
|
|
|
Stakeholder Category
|
|
News Media
|
|
Channels for communication
|
|
- Designated window for liaison
- Interview by the news media at the time of need
- Press release at the time of need
|
|
Contact Window
|
|
Miss Huang
wtc261@wontex.com.tw
|
|