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Sustainable development of an enterprise rests with understanding the concerns of stakeholders. Communications through transparent channels could be served as the reference for sustainable corporate development. Further to the routine communication with its stakeholder through different modes and channels for positive interactions, Wonderful Hi-Tech also set up telephone and an e-mail for communication with its stakeholders at its official website. Designated personnel have been appointed to divert related issues received from stakeholders to relevant departments for proper responses.

Stakeholder communication channels

Stakeholder Category	Channels for communication	Contact Window
Investors, shareholders	The annual General Meeting of shareholders and report The system of a spokesperson and acting spokesperson The telephone of “Investor Relations”posted at the official website	Miss Huang wtc261@wontex.com.tw
Customers	Designated window for liaison Domestic and international exhibitions Random customer audit and visits	Domestic -Miss Chang sales@wontex.com.tw International-Mr. Chang Wtf221@wontex.com.tw
Employees	Routine and special training programs Internal circulation of information Annual physical examination Welfare committee Employees e-mail for filing complaints Proposals for improvement as needed	Chungli -Miss Wong bee_wong@wontex.com.tw
Suppliers	Specially arranged interviews Designated window for liaison Supplier survey	Miss Yang purchaser136@wontex.com.tw
Government	Government correspondence Designated window for liaison Government seminars and symposiums Website and online declaration system of the agencies	Miss Lin wtc262@wontex.com.tw
News Media	Designated window for liaison Interview by the news media at the time of need Press release at the time of need	Miss Huang wtc261@wontex.com.tw

Stakeholder communication channels

	Stakeholder Category
	Investors, shareholders
	Channels for communication
	The annual General Meeting of shareholders and report The system of a spokesperson and acting spokesperson The telephone of “Investor Relations”posted at the official website
	Contact Window
	Miss Huang wtc261@wontex.com.tw

	Stakeholder Category
	Customers
	Channels for communication
	Designated window for liaison Domestic and international exhibitions Random customer audit and visits
	Contact Window
	Domestic -Miss Chang sales@wontex.com.tw International-Mr. Chang Wtf221@wontex.com.tw

	Stakeholder Category
	Employees
	Channels for communication
	Routine and special training programs Internal circulation of information Annual physical examination Welfare committee Employees e-mail for filing complaints Proposals for improvement as needed
	Contact Window
	Chungli -Miss Wong bee_wong@wontex.com.tw

	Stakeholder Category
	Suppliers
	Channels for communication
	Specially arranged interviews Designated window for liaison Supplier survey
	Contact Window
	Miss Yang purchaser136@wontex.com.tw

	Stakeholder Category
	Government
	Channels for communication
	Government correspondence Designated window for liaison Government seminars and symposiums Website and online declaration system of the agencies
	Contact Window
	Miss Lin wtc262@wontex.com.tw

	Stakeholder Category
	News Media
	Channels for communication
	Designated window for liaison Interview by the news media at the time of need Press release at the time of need
	Contact Window
	Miss Huang wtc261@wontex.com.tw